**Any Orders submitted with Incomplete or Inaccurate information, may cause delays in moving your order to Production.

Please help by double checking your Order to ensure all the correct information is on your PO. Send PO to mail to: sales@pyromugs.com


Terms and Conditions:


Stock is ordered on an as-needed basis.

In the event that your order is cancelled or your item changes after your proof is approved, a restocking fee will be invoiced.

 

LEAD TIMES:

Potential Lead Times (subject to change due to supply chain issues)

Standard Lead Time:

Large Quantity Lead Time:

Specialty Imprint Lead Time:

 
PREPRODUCTION PROOF (SPEC SAMPLE) IF NEEDED:

 

ART FILE REQUIREMENTS:

 

IMPRINT LOCATION:

 

FULL COLOR or 4-COLOR PROCESS:


NEW/ PREPAY CUSTOMER PREPAYMENT:

All New Customers are required to submit (email, fax or call in) prepayment/sales tax information before the Order will be released to Production.

As soon as the Sales order is generated, payment will be processed immediately, including shipping costs. Due to the order being paid up front, we’ll ship Exact quantities only.

If paying by credit card, there will be a 2.9% processing fee added to the amount shown on the sales order.


INTERNATIONAL SHIPPING DETAILS:

NOTE: International shipments may be held up in customs due to many reasons beyond our control. International transit times are not guaranteed and must be considered for time-critical shipments. There are no refunds or adjustments for these shipments, and additional charges may be incurred and will be invoiced.

 

Packaging & Shipping:

 

 CAPACITY:

 

 CUSTOM CARTONS:

 

PyroGraphics strives for success and prosperity through communication, cooperation, innovative problem-solving, and good-faith efforts by all parties involved.

Never hesitate to contact us if you have questions!

 

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